Get in Touch
Have questions about our streaming solutions? Our team is here to help you find the right fit for your organisation.
Contact Information
Address
47 Whitworth Street
Manchester, M1 5WW
United Kingdom
Working Hours
Monday - Friday: 09:00 - 18:00
Saturday: 10:00 - 14:00
Sunday: Closed
Response Time
We typically respond to enquiries within 24 hours during business days. For urgent matters regarding active streams, please mention this in your message.
Send Us a Message
Frequently Asked Questions
Quick answers to common questions about our services.
How far in advance should I book?
For fully managed events, we recommend booking at least 4 weeks in advance to allow time for planning and technical preparation. Platform subscriptions can be activated within 48 hours.
What equipment do I need?
For managed services, we provide all necessary equipment. For platform subscriptions, you will need a computer with a stable internet connection. We can advise on cameras and microphones based on your requirements.
Can you stream to multiple platforms simultaneously?
Yes, our platform supports simulcasting to YouTube, Facebook, LinkedIn, and custom RTMP destinations. Additional platform fees may apply for certain social media integrations.
What happens if there are technical issues during a live event?
All managed events include dedicated technical support monitoring your stream in real-time. Our infrastructure has automatic failover capabilities, and our team can intervene within seconds if any issues arise.